To follow up on our prior email announcement, we wanted to post a quick reminder about this weekend’s installation of additional database servers and the extended maintenance windows required to perform this work.
This installation was originally scheduled in late February, but had to be rescheduled due to an issue with the Microsoft operating system we had been provided. We have now secured a new install date (and a new version of the OS from Microsoft), and will be performing this upgrade the weekend of March 27th and 28th. This upgrade will require us to extend our regular maintenance windows as follows:
Saturday, March 27th – our normal maintenance window will be extended to 3am-9am eastern time. We do anticipate completing Saturday’s work by 9am eastern time, however it is possible that a further extension of the window may be required.
Sunday, March 28th – our normal maintenance window will be extended to 4am-9am eastern time. As with Saturday, we do anticipate completing work on or before 9am eastern time, however it is possible that a further extension of the window may be required.
During these maintenance windows your Triton Loyalty site(s) and the Triton Loyalty administration site will not be available. We apologize for any disruption this may cause, but these upgrades are very important to maintaining and improving our overall service to you.
If you have questions or concerns regarding these upgrades, please contact:
Mike Becker
EVP Operations
Triton Loyalty
(770) 919-9599 Office
(404) 386-890 Cell
mbecker@tritonloyalty.com
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